Exit Survey: Client Assessment of Services

Please take five minutes to participate in our Client Exit Survey. The survey will provide Arrowhead Center with valuable feedback so we can use to better serve current and future clients.

Instructions: Please try to answer all questions as thoroughly as possible. The Arrowhead Center will use the information provided to help assess its performance.

Exit From
Business Definition
1. What is the name of the project that the Arrowhead Center worked on?

Assessment of Final Project
2. What form of business assistance did you request?
Research Assistance
Feasibility Study
Marketing Plan
Business Plan
Other:
3. How would you rate your experience with Arrowhead Center?
Excellent
Satisfactory
Poor
4. Did you receive your report in a timely manner?
Yes
No
5. Would you work with the Arrowhead Center again?
Yes
No
Possibly
6. Would you refer the Arrowhead Center to another business client?
Yes
No
Possibly
7. Do you feel the findings from our research will help you begin or expand your business?
Yes
No
Possibly
8. Were you pleased with the final outcome of the project?
Yes
No
Assessment of the Research Teams or Research Assistant
9. Did the research assistant(s) meet the projections stated in the proposal?
Yes
No
Somewhat
10. Did the research assistant(s) conduct themselves in a professional manner?
Yes
No
Sometimes
11. On average, how many hours per week did you spend working with the research assistant(s)?
0-1
2-5
5-10
Other:
Overall
12. How would you assess the overall outcome of working with the Arrowhead Center and the student research teams?
Excellent
Satisfactory
Poor
13. What were the most positive aspects of working with the Arrowhead Center?

14. Were there any negative aspects of working with the Arrowhead Center?

Contact Information
Name:

*Phone:

*E-mail:


* These fields are required.